Contact Us

Inquires regarding any of these units should be addressed, via email, to the unit director indicated. Concerns regarding the efficiency of a unit should first be addressed to the unit director and subsequently to:

Ms. Patricia Ketterer
Executive Director
pketterer@jjay.cuny.edu   
555 W 57th Street
Suite 606
New York, NY 10019

Questions or comments with respect to the information presented on this webpage should be directed to Patricia Ketterer.

The Office of the Bursar manages most financial aspects of the lives of John Jay students. This includes accepting payments for tuition and fees, deferring billing and processing refunds due to overpayments. They also maintain and reconcile student accounts, which includes consultation with students based on their particular questions or concerns.

In addition, the Bursar’s Office accepts and records non-tax levy funds deposited with the College.