In Person
IN PERSON: Go to the One Stop Services (Mondays, Tuesdays, Wednesdays, and Thursdays from 9:00AM to 6:45PM; Fridays from 9:00AM to 12:00PM. Bring a photo ID and $7 cash or a check or money order made payable to John Jay College. Student copies and non-CUNY official copies are $7.00 per transcript.
EXPRESS OPTION: If the person requesting a transcript provides either a USPS postage-paid overnight mail envelope or a USPS postage-paid priority mail envelope, the transcript will be sent out no later than the next business day.
Please note: "Official" transcripts are not given directly to students unless you bring documentation (i.e. employment or education application) that specifies hand delivery by the applicant. It remains the case, however, that even these requests, whether in person or by mail, are processed in the order received and are mailed to the requestor within 5 to 10 working days from our date of receipt.
If you requested a transcript online: please call Credentials Inc. at (800) 646-1858. For all other transcript inquiries: please call (212) 237-8986.
Inside JJC (Faculty & Staff)
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