Online Training Resources and FAQs
| COMPUTER / NETWORK STATUS | |
| Questions or comments with respect to the information presented on this webpage should be directed to ITSS@jjay.cuny.edu. |
Instructional Technology Support Services (ITSS) produces specialized online training materials in various topics to facilitate productivity and professional development at your own leisure. These online materials can range from a simple page of questions and answers (FAQ) to high quality video productions. Listed below are some of ITSS productions:
- BRAVO! Summer Employee Institute 2011 Productions:
- Excel 2010 - Series
* Essential Fundamentals of Excel 2010 (Downloadable PDF)
* Managing Formulas and Spreadsheets in Excel 2010 (Downloadable PDF)
* Database Management in Excel 2010 (Downloadable PDF) - PowerPoint 2010 - Series
* Developing PowerPoint 2010 Presentations (Downloadable PDF)
* Enhancing PowerPoint 2010 Presentations using Graphics (Downloadable PDF)
* Designing Presentations with PowerPoint 2010 (Downloadable PDF) - Microsoft Outlook
* Expanded Uses of Microsoft Outlook Calendar (Downloadable PDF) - Facebook and Twitter 101
* Facebook 101 (Downloadable PDF)
* Twitter 101 (Downloadable PDF)
- Excel 2010 - Series
- Student Guide to Technology (Downloadable PDF)
- Blackboard Tutorials and FAQ
- Office 2010 Save Option (Downloadable PDF)
- Outlook 2007 Training Videos
- Word 2007 Introduction I & II
- Mail Merge in Word 2007
- Multimedia Classroom Instructions
- Multimedia Classroom FAQ
- Proofpoint Anti-spam Information
- ITSS General FAQ
In addition, an acclaimed web-based training site has been chosen to provide enhanced online training experience to John Jay College members. For more information, please click the link below:
Please revisit this page for an up-to-date list of online materials.
Please visit the ITSS General FAQ for common questions and answers.
Inside JJC (Faculty & Staff)
Computer/ Network Status

