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Blackboard Student Support

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Questions or comments with respect to the information presented on this webpage should be directed to ITSS@jjay.cuny.edu.

Instructional Technology Support Services (ITSS) forms the Blackboard Student Support Group to provide John Jay College students with a dedicated team of staff to smooth students' academic experiences of integrated Blackboard education. Established on September 2009 students with any Blackboard issues or questions may visit and consult with the team located in ITSS office L2.73.10 NB during normal business hours or send their questions to blackboardstudent@jjay.cuny.edu or call 212-237-8200.

For student Blackboard online tutorials and FAQ, please click the link below:

Blackboard Tutorials and FAQ

In August 2010, the Office of Undergraduate Studies and ITSS, as a joint and collaborative effort, established the Blackboard Support Group with its own web presence and consolidated support information to better serve and support both faculty and students at John Jay College. All new Blackboard tutorials and training events will be listed in its respective web pages.

Please revisit this page as ITSS updates it with more details.

Please visit the ITSS General FAQ for common questions and answers.